Floorstore Direct Galway City Ireland
One of the nation’s largest specialty retailers of high-quality flooring Floorstore Direct Galway City has announced the opening of its new store, located at Tuam Road, Galway. This is the second FloorStore Direct location, building on the success of the flagship store in Tullamore, Co.Offaly which was established in 2005.
FloorStore Direct offers hundreds of varieties of floors in the latest styles including solid and engineered wood, laminate, water-resistant vinyl all available to view in-store and online at www.floorstoredirect.ie. Past winners of Floor Store of the Year award, the Company has a reputation for exemplary customer service, expertly guiding customers throughout their entire flooring journey, from design inspiration to choosing the right materials, professional installation, and maintainance. The team is composed of knowledgeable flooring experts to answer any questions the customer may have along the way.
Amazing New Showroom
The new Galway store features a Design Center where store associates can consult with customers to understand their specific needs, and recommend the best floor for their project. They can help the customer visualize how the new flooring will look in their space by the extensive samples of solid, Engineered , Herringbone, LVT and Laminate on show and selecting from the range of FloorStore Direct flooring products to create a visual image of the floors in their space.
“We are excited to join the bustling business community in Galway as the go-to resource for homeowners and design professionals looking for beautiful, high-quality flooring,” said Siobhan Smyth, Manager of FloorStore Direct. “Our customers in the West have often travelled to our Tullamore location or visited our website, but our second location makes it more convenient for them to meet us closer to home. The FloorStore Direct prides itself on offering a wide range of innovative and quality flooring styles, and we are looking forward to helping new customers “love their floor a little more” by welcoming them to our Tuam Road store.”
FloorStore Direct, Tuam Road is located alongside the Laura Ashley store, on the site of the former ABC Bookshop. They are open weekdays 10 a.m. – 6 p.m., and Saturdays 10 a.m. – 2 p.m. Customers can also access FloorStore Direct resources by phone on (057) 936 0282 in Tullamore, or (091) 451 999 in Galway, during opening hours – or at www.floorstoredirect.ie.
A Go-To Destination for Design ProfessionalsFloorStore Direct supports builders, architects, property managers and interior design professionals with highly efficient service and special ”to the trade” pricing. Professional customers can avail of extended hours at the store by arrangement, and receive special delivery terms to their project location.
Expert Service from the Ground Up – FloorStore Flooring Installation Services
For homeowners and professionals, the FloorStore Direct team of flooring experts offer a full-service professional installation solution using licensed, professional contractors. The installation service includes a comprehensive assessment and measurement service for customers prior to ordering, and full installation with a satisfaction guarantee after delivery.
Remote Assistance: Virtual Consultations Online at FloorStore Direct
If the Tullamore or Galway stores are not conveniently located, or for customers who prefer not to shop in person, FloorStore Direct offers a free, virtual shopping experience for customers by appointment. During the appointment, customers can talk with a live, in-store FloorStore Direct associate via a computer or tablet. The FloorStore Direct expert will walk the customer through the store to showcase and demonstrate flooring styles and answer the customer’s questions.
“Our Virtual Shopping Consultation has been very well received” said Siobhan, speaking at the store opening. “These days, there are many reasons why a customer might be unable to visit a store in person. We understand this, and have tried to offer creative alternatives!
The Virtual Shopping Consultation is ALMOST as good as the real thing. We can discuss the customer’s project, and walk around the store to show the customer what’s suitable for them.
We are in the business of customer service – and like every business, we have adapted to the times without lowering the quality of our customer’s experience. FloorStore Direct has always put customer service front and centre and our digital tools give our valued customers another helpful option” said Siobhan.
About FloorStore Direct
FloorStore Direct is one of the country’s leading specialty retailers of solid, engineered, LVT and laminate flooring, with stores in Tullamore and Galway and an expansive online catalogue at www.floorstoredirect.ie. The Company seeks to offer the best customer experience online and in stores for homeowners and construction professionals, with more than 1000 varieties of flooring available to order and install. FloorStore Direct stores are staffed with flooring experts who provide advice, recommendations and installation options for all of FloorStore Direct’s products, the majority of which are always in stock and ready for delivery.
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